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Experience
2006 - Present
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Yahoo Inc. Sunnyvale, CA
Design
Lead for Yahoo Answers (08.2006 –
present)
- Leading
the design of Yahoo Answers, a social search product used to ask over 10
million questions in its first year of service.
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2006 - 2003
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eBay Inc. San Jose, CA
Lead User
Interface Designer (03.2006 –
07.2006)
- Leading
the User Experience team for eBay Mobile and Disruptive Innovation.
- Consulting
on User Experience for corporate strategy and business development.
- Creating
cross departmental processes and tools to improve quality, innovation,
& time to market
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Senior User Interface Designer (01.2005 – 03.2006)
- Designed
the next generation ÒSell Your ItemÓ web application used to list over
½ a billion items for sale annually.
- Collaborated
with leaders in business, product management, and development to
identify key user goals and develop a global selling product roadmap.
- Mentored
user interface designers on eBayÕs product design frameworks and guidelines.
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Staff User Interface Designer (08.2004 – 01.2005)
- Developed
a new global registration strategy to improve user activation, improve
trust marketing, and increase revenue.
- Redesigned
the central selling hub on eBay based on a user centered information
architecture to increase seller efficiency and improve new seller
acquisition and activation.
- Developed
and documented consistent user interface guidelines for eBay
applications
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Associate User Interface Designer (06.2003 – 08.2004)
- Worked
with business and product management partners to design and deliver
global UI solutions which increased key business metrics.
- Coordinated
UI design, visual design, content management, prototyping, and user
research efforts for multiple concurrent projects.
- Collaborated
on the development of user research strategies and incorporated results
from ethnographic and usability studies into successful UI designs.
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2000
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Product Manager, Global Food Exchange, Atlanta, GA
- Defined
functional specifications for a food ordering system to allow traders to
execute transactions faster, easier, and more cost-effectively.
- Collaborated
with the chief technical architect to document and plan the product.
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1998 - 2000
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Research Staff, Princeton University, Princeton, NJ
Neuroscience of Cognitive Control Laboratory
- Designed
and evaluated the user interface of new neuroimaging packages
- Researched
human working memory and cognition using sophisticated fMRI analysis
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Education
2001-2002
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Carnegie Mellon University, Pittsburgh, PA
Master of Human
Computer Interaction, Dec 2002, GPA 3.90
School of Computer Science
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1994 - 1998
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Skidmore College, Saratoga Springs, NY
Bachelor of Arts
in Psychology & Mathematics, May 1998, GPA 3.78
- Phi Beta Kappa; Magna Cum Laude
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Coursework
07.2001
– 08.2002
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Team Leader, iWave for General Motors
A car gesture
interface to control navigation and entertainment
- Created
an interface that was fun, safe, and easy to use based on extensive user
testing and design iterations
- Identified
target customers through field work, market research, and literature
review
- Planned
project milestones, assigned resources, and prepared contingencies
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Portfolio
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Web application design, social software, speech UI,
product management
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